Coreply App Privacy Policy

1. Introduction

This Privacy Policy applies to users of the Coreply App (the "App"). Coreply ("we," "our," or "us") is committed to protecting your privacy and being transparent about how your data is handled.

2. Information We Collect and Process

2.1 Information You Voluntarily Provide

We only collect personal information that you voluntarily provide to us when:

• Support and Contact: When you contact us for technical support or send feedback, we collect the information you provide, which may include your name, email address, device information, and details about your inquiry.
• Reporting: If you choose report inappropriate content generated by AI, we collect information in your submissionthat may include the content being reported, and any additional details you provide.

3. Information the App Obtains but NOT Collected by Us

3.1 Requests to Third-Party AI Service Providers

Direct Data Transmission: When you use the Coreply App with third-party AI services, requests (that may contain your prompt, text messages, text being typed, and/or other on-screen content gathered by the app) to the AI service are sent directly from the App to the third-party provider's API. Coreply does not intercept, store, or have access to this data.

Please consult the privacy policy of your specific AI service provider to understand how they collect, use, and protect your data.

4. How We Use Your Information

We use the information you voluntarily provide to us (through support requests and reports) for the following purposes:

• Respond to your support requests and technical inquiries
• Diagnose and fix technical issues and bugs
• Improve the App's functionality, performance, and user experience
• Improve the App such that the generation of inappropriate AI content can be better prevented.
• Comply with legal obligations and protect our legal rights

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in providing support services or maintaining our infrastructure.
• Legal Requirements: We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe such action is necessary to comply with the law, protect our rights, prevent fraud, or ensure safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain the information you provide only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information

To exercise these rights, please contact us at hello@coreply.app.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: